Taylor Swift (@taylorswift13)
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And, baby, that's sh0w business f0r y0u. ❤️🔥
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Public criticisms
Editorial timeline of public reporting, not a legal finding.
Public controversy over reported private-jet emissions attributed to Swift
Coverage of a 2022 Yard marketing report ranking Swift atop celebrity private-jet CO2 estimates. Her spokesperson told outlets the figures were blatantly incorrect because the jet is regularly loaned to others.
- Yard report ranks Swift atop celebrity private-jet emissions list - Marketing agency Yard published Just Plane Wrong, estimating a private jet linked to Taylor Swift produced more than 8,000 tonnes of CO2 in the period reviewed and ranking her first among the celebrities listed. Just Plane Wrong: Celebs with the Worst Private Jet CO2 Emissions
- Swift team response: figures are blatantly incorrect - The Guardian reported a Swift spokesperson said the Yard claims were blatantly incorrect, stating her jet is regularly loaned out to other individuals and that attributing all flights to her is misleading. Taylor Swift: claims about private jet use blatantly incorrect, says spokesperson
- Washington Post: wider coverage of celebrity private-jet climate debate - The Washington Post reported on the climate debate around celebrity private jets including Swift, noting limits of flight-tracking data and the difficulty of verifying whether owners were aboard. How Taylor Swift, Drake and celebrities with private jets affect the climate
Public controversy over reported Eras Tour Ticketmaster sales chaos
Coverage of site outages, long queues, cancellation of the general public sale, and a U.S. Senate hearing after the November 2022 Eras Tour presale. Swift said on Instagram she was assured Ticketmaster could handle demand.
- Reuters: unprecedented demand disrupted Ticketmaster site - Reuters reported that millions of Taylor Swift fans swarmed Ticketmaster for Eras Tour seats, causing periodic outages and long online waits. Ticketmaster later described historically unprecedented demand for the tour. Unprecedented demand for Taylor Swift tour crashes Ticketmaster website
- Public ticket sale cancelled; lawmakers question Ticketmaster - Reuters and the BBC reported Ticketmaster cancelled the planned general public sale, citing extraordinary demand and insufficient remaining inventory. U.S. lawmakers again raised antitrust concerns about Live Nation-Ticketmaster. Ticketmaster cancels Taylor Swift ticket sales; Congress wants answers
- Swift on Instagram: watching the chaos was excruciating - The BBC reported Swift posted on Instagram Stories that her team had asked Ticketmaster multiple times if it could handle demand and was assured it could. She said it was excruciating to watch mistakes happen with no recourse. Taylor Swift tour: Excruciating to watch Ticketmaster ticket chaos, says pop star
- Ticketmaster apologises at U.S. Senate hearing - Reuters and the BBC reported that at a Jan. 24, 2023 Senate Judiciary hearing, a Live Nation executive apologised to Swift and fans, cited bot attacks, and acknowledged Ticketmaster should have staggered sales and set clearer expectations. Taylor Swift concert fiasco leads to U.S. Senate grilling for Ticketmaster